What is Model Forge LLC?

Model Forge LLC creates and sells 3D models and physical 3D printed products. Our focus is on functional, creative, and hobby-inspired designs, with growing interest in trading card game accessories, tabletop gaming, and related products.

Do you sell digital files, physical products, or both?

We offer both digital 3D models and physical printed products. Product listings will specify whether you are purchasing a downloadable file or a finished printed item.

Where can I buy your products?

Our products are currently available through our Etsy storefront. As we grow, more purchasing options may become available through our website and other platforms.

Are your digital files tested before being sold?

Yes. Our models are prototyped and tested before release to help ensure they print properly and function as intended. Because printer settings and materials vary, results may differ slightly depending on your setup.

Will your files work on every 3D printer?

Our files are designed with printability in mind, but we cannot guarantee identical results across every printer, slicer, material, or print profile. Proper calibration and recommended settings are important for best results.

Do you offer refunds on digital files?

Because digital files are delivered instantly and cannot be returned, digital purchases are generally non-refundable. If you experience an issue with a file, please contact us and we will do our best to help troubleshoot.

Do you offer refunds or returns on physical products?

If there is a problem with your order, please contact us as soon as possible. We want customers to be satisfied and will review issues involving damage, defects, or incorrect items on a case-by-case basis.

Can I sell prints made from your digital files?

This depends on the specific license attached to the model. Some files may be for personal use only, while others may include commercial rights. Please review the license terms provided with each product before selling prints made from our designs.

Can I share, resell, or redistribute your digital files?

No. Unless explicitly stated otherwise, digital files may not be redistributed, resold, shared, or uploaded elsewhere in any form, including modified versions.

Do you accept custom orders or design requests?

We accept custom orders if the option is available on a storefront. 

What materials do you use for physical prints?

Material choice depends on the product and its intended use. Common materials may include PLA, PETG, or other appropriate filaments. If a specific material is important for a product, it will be noted in the listing or description.

How long does it take to process an order?

Processing times vary depending on the item, print time, finishing requirements, and current order volume. Estimated processing times will be shown in the product listing when available.

How long does shipping take?

Shipping times depend on the carrier, destination, and selected shipping method. Once an order is shipped, delivery timing is handled by the carrier and may vary.

Do you ship internationally?

International shipping availability depends on the product and platform settings. Please check the listing or storefront for current shipping destinations.

What should I do if my item arrives damaged?

Please contact us with your order details and photos of the damage. We will review the issue and work with you toward a resolution.

Can colors vary from what I see online?

Yes. Colors may vary slightly due to lighting, photography, screen settings, and filament batch differences. Because of this, the final product may not appear exactly the same as shown on screen.

Are your products affiliated with any major gaming or entertainment brands?

Unless explicitly stated, Model Forge LLC is an independent business and is not affiliated with, endorsed by, or sponsored by any major brand, publisher, or franchise. Any compatible accessories are designed for general use and not as official branded merchandise.

How can I contact you?

You can reach out through our Etsy shop or through the contact options listed on our About Us. We do our best to respond as quickly as possible.